![]() The room we were in was towards the end of the hall which apparently was the end of the line for the hot water and due to a faulty mixing valve which had been recently replaced we didn't have hot water two mornings in a row. The staff was very accomodating and took very good care of us. The Ska Na spa was the best part of the trip. Didn't notice this when in Vegas (I realize this is Oneida and not Vegas). Unfortunately due to the smoking in the casino you can smell it in nearly all of the main resort. Having an enclosed bridge to the main resort is a plus to stay out of the elements. As part of the couples massage package they had flower petals on the bed and soft music playing upon entering the room which was a nice touch. The room we were in was a suite which was very nice and plenty of room. It got to the point where I called security which didn't answer then eventually the front desk answered the call (faux pas #2). didn't lend itself to getting a good nights sleep the first night. Having a number of drunken 20 something year olds next to us or out in the hallway at 4:00 a.m. As she later pointed out, they should have made an attempt to make up for the slip up by sending champagne to the room. Upon checking in the woman assisting us happens to mention "a couples massage" which was supposed to be a surprise for the better half (faux pas #1). ![]() The Lodge is an attempt at first class treatment.
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